Old 05-03-2010, 16:00   #1
simong
I'm taking it back!
 
simong's Avatar
 
Join Date: Sep 2001
Location: South East
Posts: 948
Thanks: 11
Thanked 26 Times in 12 Posts
Play.com returns

Just wondering how long Play.com usually take to process returns.

I bought the Terminator Salvation Steelbook from them and it arrived with a noticable dent on the case. I was going to keep it but then thought "If I was buying this on the high street I wouldn't pick out a dented case" so decided to return for a replacement.
Sent it back last Thursday 1st class with proof of posting but my account is still allowing me to cancel the return, which basically means they either haven't received it or are yet to process it.
Phoned them on Wednesday but was basically told the above and that I'd be notified when they had it. She also asked if I'd sent it recorded, which of course has now made me paranoid because I didn't.

Anyway, having not returned anything to Play for about 10 years I can't really remember how long they take and I'm getting impatient.
__________________
For Sale / Feedback
simong is offline   Reply With Quote
Old 05-03-2010, 20:47   #2
daredevil
Registered User
 
Join Date: Feb 2001
Location: Glasgow
Posts: 296
Thanks: 1
Thanked 0 Times in 0 Posts
Took 4 weeks in total from sending the item to receiving it.

I returned a faulty ebook reader.

They only stopped the cancel return item after they had sent out the replacement.

Regards

Daredevil
daredevil is offline   Reply With Quote
Old 05-03-2010, 22:38   #3
simong
I'm taking it back!
 
simong's Avatar
 
Join Date: Sep 2001
Location: South East
Posts: 948
Thanks: 11
Thanked 26 Times in 12 Posts
Cheers, I'll stop being impatient... for now.

What's the betting the replacement has a big dent in it too?

Last edited by simong; 05-03-2010 at 22:38.
simong is offline   Reply With Quote
Reply

Bookmarks

Tags
play.com, Returns

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Play.com Returns & Contacting Lite On Support pototea Suppliers and Shopping Forum 5 01-09-2007 15:57
Play School returns! (well, almost...) GarethR Television Discussion 0 28-04-2004 21:08
What are Play and Splash like for returns? Emanef Suppliers and Shopping Forum 2 09-12-2002 21:35
Play 247 Returns Speed? unlucky alf Suppliers and Shopping Forum 9 12-09-2002 07:40
Help! Mummy Returns and Bridget Jones (R1) won't play! yeldarb Film Discussion 0 18-10-2001 14:28


All times are GMT. The time now is 18:23.


Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2010, Jelsoft Enterprises Ltd.
Copyright ©2000 - 2010 Poisonous Monkey Ltd. Part of The Digital Fix Network