Sky Broadband - Part 2 - Page 6

Keiron99 · 22-03-2007, 10:11

Quote:

Originally Posted by lewie

As long as you can log in you should be able to add another email account then just forget about the original one.

Can you tell me how I add another email account? I can't see a tab or link.

Keiron99 · 22-03-2007, 10:13

Quote:

Originally Posted by AdamBrunt

The exchange server at work has no problem whatsoever with apostrophes in email addresses

I don't work at the same place as you though, Adam!
My current work place is OK, but my last 2 work places couldn't cope with it. You regularly find this problem when you're registering online for things.

AdamBrunt · 22-03-2007, 10:26

Quote:

Originally Posted by Keiron99

I don't work at the same place as you though, Adam!
My current work place is OK, but my last 2 work places couldn't cope with it. You regularly find this problem when you're registering online for things.

I realise that - just pointing out that is just a restriction put in place by some companies.

You're probably better off getting a domain name and forwarding email to a Googlemail account - costs about £6 for 2 years - judging by all the bad comments Sky's email service is getting (and the unresolved problems Sky happily admit to having with their email service)

Keiron99 · 22-03-2007, 10:35

Quote:

Originally Posted by AdamBrunt

I realise that - just pointing out that is just a restriction put in place by some companies.

It's a conspiracy, I tell you!

Quote:

Originally Posted by AdamBrunt

You're probably better off getting a domain name and forwarding email to a Googlemail account

Smart thinking - I never thought of that. Will have to investigate. Would that mean I could also keep the same email address if (and when) I switch from Sky to another provider?

lewie · 22-03-2007, 10:42

I am sure you go to my sky profile,edit then add another account.

Highlander · 22-03-2007, 10:44

Quote:

Originally Posted by Keiron99

Can you tell me how I add another email account? I can't see a tab or link.

You need to go to www.sky.com, login, and click on my profile. then follow the instructions to add another user profile.

Quote:

Originally Posted by Keiron99

Would that mean I could also keep the same email address if (and when) I switch from Sky to another provider?

Yes. That's what i do too - forwarding to GMail.

Keiron99 · 22-03-2007, 10:52

Quote:

Originally Posted by lewie

I am sure you go to my sky profile,edit then add another account.

Thanks. As I said unfortunately I can't get that far. I have genuinely given up on eve getting any help from Sky themselves.

AdamBrunt · 22-03-2007, 10:56

Quote:

Originally Posted by Keiron99

Smart thinking - I never thought of that. Will have to investigate. Would that mean I could also keep the same email address if (and when) I switch from Sky to another provider?

Yes.

To be honest I only started doing it when I left Plus.net for Sky.

If you forward the email to GMail then you collect your mail via POP3 in Outlook. I then send all my emails out via Sky's SMTP server without any problems.

Keiron99 · 22-03-2007, 10:58

Thanks, Adam, but I'm not sure I understand a word of what you said. I think I need to do some homework...

AdamBrunt · 22-03-2007, 11:12

Quote:

Originally Posted by Keiron99

Thanks, Adam, but I'm not sure I understand a word of what you said. I think I need to do some homework...

Get yourself a domain name which has a free email forwarding service. [ This should cost no more than £6/7 for 2 years ]. I use UKReg

Get yourself an invite to GoogleMail (if you haven't got an account already) and forward emails addressed to your new domain name to your GoogleMail account.

In GoogleMail, make sure your account is setup to allow POP3 access and then use the guides, on GoogleMail's website, to setup Outlook/Thunderbird/whatever to retrieve the email from Googlemail. For the SMTP server setting in Outlook just use Sky's SMTP server (smtp.sky.com I think)

lewie · 22-03-2007, 11:19

Quote:

Originally Posted by Keiron99

Thanks. As I said unfortunately I can't get that far. I have genuinely given up on eve getting any help from Sky themselves.

Do you mean you cant log into sky.com?

Rabbi of Caerbannog · 22-03-2007, 11:30

Quote:

Originally Posted by lewie

Do you mean you cant log into sky.com?

I have this problem. I registred as me a while back before we even had the Sky BB. We have never recived a pasword from sky for Mrs Rabbi (Sky account is in her name)

when I try and register her (as instructed by sky) it the site tells me that the viewing card is already registered

steford · 22-03-2007, 12:02

They never sent me a password but went to Sky.com, added my username and it asked me to set up a password there and then. Did that, created profiles and all is good.

My only outstanding issue is that in theory I have the 16Mb service. Have my Vigor 2700 router set up to use G.992.5 protocol for ADSL2+ but I'm still syncing at exactly the same downspeed as my previous ISP (F2S) of 5512000. I've not seen any of the 10 days of changing speeds etc. My router shows connection protocol as G.DMT. Have I simply swtiched over ISP with everything else remaining exactly the same?

Keiron99 · 22-03-2007, 12:09

Quote:

Originally Posted by steford

They never sent me a password but went to Sky.com, added my username and it asked me to set up a password there and then. Did that, created profiles and all is good.

How did you add a username? My username was already provided by Sky.

AdamBrunt · 22-03-2007, 12:29

Quote:

Originally Posted by steford

My only outstanding issue is that in theory I have the 16Mb service. Have my Vigor 2700 router set up to use G.992.5 protocol for ADSL2+ but I'm still syncing at exactly the same downspeed as my previous ISP (F2S) of 5512000. I've not seen any of the 10 days of changing speeds etc. My router shows connection protocol as G.DMT.

As I understand it G.DMT means you're not on ADSL2+

Also, unless you are on the Connect (maxDSL) package (which you can't be if you're syncing at 12000) then you won't get the "10 days" thing.

Alan b · 22-03-2007, 12:45

Quote:

Originally Posted by Rabbi of Caerbannog

when I try and register her (as instructed by sky) it the site tells me that the viewing card is already registered

Have you tried logging into sky.com using your details ?

rustybin · 23-03-2007, 07:47

It's my live day today - no service and no equipment - not looking good so far.....ordered on the 14th March

Highlander · 23-03-2007, 08:43

It wasn't the case with me, but hasn't it been said that Sky now send the router after you have been activated?

Anyway, is there any advantage to me using the Sky router (DG834GT), as opposed to my own DG834G? I'm currently using the DG834G, as that was what was connected when my line finally went active, and it also has all my wireless network details on it.

AdamBrunt · 23-03-2007, 08:48

Quote:

Originally Posted by Highlander

Anyway, is there any advantage to me using the Sky router (DG834GT), as opposed to my own DG834G? I'm currently using the DG834G, as that was what was connected when my line finally went active, and it also has all my wireless network details on it.

This has been asked before and I think, according to the specs on Netgear's website the wireless connection/speed/etc is better on the T.

Highlander · 23-03-2007, 08:52

So the T stands for turbo then

Not too bothered about wireless speeds, as I rarely use it, so will still with the DG834G and keep the DG834Gt as a spare.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

22-03-2007, 10:42	#105
lewie Registered User Join Date: Jun 2001 Location: kent Posts: 1,513 Thanks: 2 Thanked 0 Times in 0 Posts	I am sure you go to my sky profile,edit then add another account.

22-03-2007, 10:58	#109
Keiron99 Registered User Join Date: Mar 2001 Posts: 4,175 Thanks: 0 Thanked 0 Times in 0 Posts	Thanks, Adam, but I'm not sure I understand a word of what you said. I think I need to do some homework...

22-03-2007, 12:02	#113
steford Registered User Join Date: Aug 2001 Posts: 5,073 Thanks: 0 Thanked 0 Times in 0 Posts	They never sent me a password but went to Sky.com, added my username and it asked me to set up a password there and then. Did that, created profiles and all is good. My only outstanding issue is that in theory I have the 16Mb service. Have my Vigor 2700 router set up to use G.992.5 protocol for ADSL2+ but I'm still syncing at exactly the same downspeed as my previous ISP (F2S) of 5512000. I've not seen any of the 10 days of changing speeds etc. My router shows connection protocol as G.DMT. Have I simply swtiched over ISP with everything else remaining exactly the same?

23-03-2007, 07:47	#117
rustybin Xbox Gamertag: Rustybin69 Join Date: Sep 2006 Location: Manchester Posts: 6,367 Thanks: 52 Thanked 15 Times in 9 Posts	It's my live day today - no service and no equipment - not looking good so far.....ordered on the 14th March

23-03-2007, 08:43	#118
Highlander There can be only one! Join Date: Jul 2000 Location: Midlands, UK Posts: 5,132 Thanks: 4 Thanked 1 Time in 1 Post	It wasn't the case with me, but hasn't it been said that Sky now send the router after you have been activated? Anyway, is there any advantage to me using the Sky router (DG834GT), as opposed to my own DG834G? I'm currently using the DG834G, as that was what was connected when my line finally went active, and it also has all my wireless network details on it.

23-03-2007, 08:52	#120
Highlander There can be only one! Join Date: Jul 2000 Location: Midlands, UK Posts: 5,132 Thanks: 4 Thanked 1 Time in 1 Post	So the T stands for turbo then Not too bothered about wireless speeds, as I rarely use it, so will still with the DG834G and keep the DG834Gt as a spare.