[FAQ] Customs and Import Duties

[kat23]

kriswicks77 - Just use normal post from DVDCrave and it should be fine, no matter what you order. I have ordered multiple box sets from them, all in one order totaling over £200 easily and never had a hit. Have places 3 or so orders like that.

In the suppliers forum there is a thread about the X-Files sets and a fair amount of people are mentioning getting them from Crave with no customs either

I believe a friend of mine has always used the DHL option with Crave so he could track the parcel. He also ordered box sets and never got hit. But that was a fair while ago I think so who knows now.

Originally posted by kat23
They don't here, have to go and collect/pay at post office.

Got caught for customs yesterday Was in error as well as was well under £18.00 so now in process of claiming. Was fairly easy. Just phoned the number on the customs form on the parcel, told the woman I spoke to the situation and I just have to send off proof and I'll get a refund.

The royal mail charge will be the difficult bit me thinks.

Just thought I'd post an update as I have just received confirmation from Customs that i shall be getting the charge refunded (in the next 30 days).

I then phoned the Royal Mail customer line to find out about claiming back their charge as well and it was extremely easy to do!! Was very surprised. They just asked for my name and address and wil be sending the refund shortly. They asked for the date I got the parcel but no other proof needing sending to them.

So overal slightly annoying I had to claim it back but very easy to do

[Marv]

I just Bought Nightmare on Elm street Collection R1, and got Stung by a £12 customs charge which is'nt too bad. But still would have been better without.

[fingers_fidge]

Hi

i am looking to buy the New Batman Animated Box set out in July the best price i have seen is £18.55 will i get hit with customs on this or will it go through ?

Cheers

[caygs]

No way of knowing, you might get lucky or you might get hit. The limit is £18, and a lot depends on the etailer you are using.

[dan39]

I've just been hit for £7.21 for Dead Like Me from DVDSoon.

It was 16p over the customs limit!

[dan39]

Hang on a minute!
Can someone explain how they get this value?

I did the calculations using the first page as follows:


CAD$44.98 = £18.16

18.16 * 3.5 / 100 = 63p Duty

18.79 * 17.5 / 100 = £3.29 VAT

Total to pay is £3.92 + £4 Handling
Therefore £7.92

So where did they get the figure of £7.21?! :searchme:


------------------------------------------------

I've just figured it out!
They have only charged me VAT and Handling.

HMCE current exchange rate:
CAD$44.98 = £18.34
£18.34 * 17.5 / 100 = £3.21 VAT + £4 Handling
Therefore £7.21 exactly!

[charles w]

who are the most customs friendly australian suppliers ?

i recently ordered a pair of football boots from the US costing $70 with a $35 delivery charge. how much should i be paying in terms of custom's charges? i received a call from ups saying that the charges were going to be £28 bt this seems a bit excessive. am i wrong?

[DeadKenny]

We've been un-"stickied" (and a title change).

Is the title change to reflect not just DVDs? (makes sense).

[DeadKenny]

Originally Posted by lip_13

i recently ordered a pair of football boots from the US costing $70 with a $35 delivery charge. how much should i be paying in terms of custom's charges? i received a call from ups saying that the charges were going to be £28 bt this seems a bit excessive. am i wrong?

$70 + $35 = $105 = £58 aprox

+ Duty... I don't know what that is for football boots, assume 0% for the moment but it's likely to be higher

+ VAT @ 17.5% (aprox £10.15) = £68.15

+ UPS handling fee (from first page, £10 or 2% whichever largest, so £10) = £78.15

less the £58

= £20


As that's lower than £28, I'd guess there's a nice amount of duty in there too, though seems a lot of duty (it would have to be around 12%!, though maybe. Were they leather?).

To work it out exactly, you would have to call HMC&E to get the commodity code for football boots and then find out what the current duty rate is for that code.

[DeadKenny]

Bump.

Can we change this back to having 'FAQ' in the title (and be a sticky)? It just looks like a regular question someone's posted now rather than somewhere people can go to first without posting the same old question.


If not, do supplier threads get pruned, as if so we need to be careful this doesn't get deleted if it doesn't get bumped for a while?


Though I still feel it would be better to have an 'FAQ' forum with a thread per 'FAQ'. I've seen this done on many forums and works quite well.

[DeadKenny]

bump.

[smst]

Originally Posted by DeadKenny

Can we change this back to having 'FAQ' in the title (and be a sticky)? It just looks like a regular question someone's posted now rather than somewhere people can go to first without posting the same old question.

It took me a while to find this thread earlier, so I've reported your post to draw moderator attention.

[ic]

Restuck and renamed back to [FAQ]

/dodgy forums software.... mumble mumble!

[smst]

Thanks dude.

[DeadKenny]

Cool

[Ricinus]

Just checked the exchange rate used by Customs for August (in the not so handy pdf form) and I'm very Loads of them look completely different to last month.
eg
Canada was 2.47 now 1.5
HK was 14.1 now also 1.5
USA was 1.8 now 75.2 !!!!!
and I can't even find Australia.

So have I missed some obvious change or is it time to order everything from America ?

[Abhisara]

Looks like they've missed Argentina and Australia off the top of the list and all the values in the right-hand column have been shifted by 2 rows (i.e. look 2 rows below to find the correct rate). As a result it's missing the USD rate at the moment.

[Ricinus]

Yeh, I thought it looked something like that. Those two countries aren't on July's list either but the other rates look OK ?!?!

[tonytol]

Anyone know if I will get hit by customs with a DVD boxset from 'Powerplay' (based in jersey/gurnsey?) I've ordered from Play before and never been charged.