Elonex 10-Inch Webbook Ultra-Portable laptop (Windows XP) @ £139.99

[BigPockets]

http://www.bigpockets.co.uk/site/images/SHIPIT/ELONEXTMP.jpg

* Refurbished Elonex Webbook with 12 months' warranty
* The Webbook is perfect for those who live a life on the move
* Lightweight and portable weighing only 1.3kg
* Surf the web, read email, create documents and spreadsheets, edit images and much more
* 10-inch 1024 x 500 LCD widescreen
* 80GB SATA hard drive
* 512MB DDR2 533MHz memory (supports up to 1Gb)
* Integrated Wi-Fi 802.11 b/g
* Genuine Microsoft Windows XP
* Ports VGA out (15 Pin), 3 x USB 2.0, 10/100Mbps Ethernet
* Microphone input - 3.5mm, Headphone output 3.5mm
* 3-in-1 card reader SD / MMC / MS Pro
* HD Audio, 2 x integrated speakers
* Unichrome Pro II Graphics and video processor
* 3 cell Li-Polymer battery pack
* Dimensions: 252 x 183 x 31mm

Click here (http://www.bigpockets.co.uk/product.php?product=ELONEXTMP&title=Elonex+10-Inch+Webbook+Ultra-Portable+laptop+(Windows+XP))

PDF (http://www.bigpockets.co.uk/site/oli/Elonex%2010inch%20webbook(1).pdf)

Oli :thumbs:

[new]

Has it a webcam?

The pictures in the pdf brochure suggest it does, but your pictures and spec suggest not.

[GASWATKINS]

Hi guys
what kind of condition are these in ?/
do they have boxes leads etc
cd back up s

Thanks

[BigPockets]

Has it a webcam?

The pictures in the pdf brochure suggest it does, but your pictures and spec suggest not.

No it doesn't appear to have a webcam.

Oli :thumbs:

[BigPockets]

Hi guys
what kind of condition are these in ?/
do they have boxes leads etc
cd back up s

Thanks

They will be in grade a condition, have the AC adaptor but won't be in the original box. I'm not 100% on the backup cd but I will find out for you.

Oli :thumbs:

[DUFFBEER35]

Great price. Even better with XP installed. Thanks just bought one didnt need one but couldnt let a bargin go to waste.
Ellen

[vdub]

Duffbeer35.. have you receieved your yet?

I ordered one along with some earphones.. earphones turned up with not sign of the webbook.. I emailed bigpockets and received a reply stating there is a problem with dispatch and they can not give me a date that it it be sent out.. :( very disappointing.

[BigPockets]

They should be with you tomorrow, Friday at the very latest. Sorry for the delay Elonex have let us down big time on this one.

Oli :thumbs:

[DUFFBEER35]

Not got it yet but seemingly should be dispatched today hopefully on next day delivery after all this time.
Cheers
Ellen

[vdub]

They should be with you tomorrow, Friday at the very latest. Sorry for the delay Elonex have let us down big time on this one.

Oli :thumbs:

Oli, Ive not recieved notification of dispatch as yet.. have these gone out????

[BigPockets]

Oli, Ive not recieved notification of dispatch as yet.. have these gone out????

They should have been sent, please e-mail (oliver@bigpockets.co.uk) me your order number and i'll check on it for you.

Oli :thumbs:

[vdub]

Hi Oli, emailed you the order number about an hour ago. Can you get back to me on delivery?

[BigPockets]

Hi Oli, emailed you the order number about an hour ago. Can you get back to me on delivery?

Sorry for the delay in replying, i'm waiting to hear from Elonex. As soon as I get a reply I will let you know.

Oli :thumbs:

[DUFFBEER35]

I have been told they now wont be dispatched til Wednesday. Its getting beyond a joke. They are showing as them for sale and in stock and they dont even know when they are getting the stock

[vdub]

Hi Duffbeer35.. This is the first time ive ordered from BigPockets and to be honest I think it will be the last and I will be cancelling on monday. I am very disappointed in the lack of communication and incorrect information provided when they do manage to reply.

[DUFFBEER35]

Hi I cant complain about Big Pockets themselves as I have been kept up to date all the way but the length of time for dispatch is getting beyond a joke considering they are stil showing as for sale and in stock. I really dont want to cancel as I think it will be a cool web book but if I dont get it this week I will cancel.

[BigPockets]

I'm really sorry about the delay, we have been assured by Elonex the remaining laptops will be with us for Wednesday so they will be with our customers Thursday, at the very latest Friday.

Oli :thumbs:

[DUFFBEER35]

They should be with you tomorrow, Friday at the very latest. Sorry for the delay Elonex have let us down big time on this one.

Oli :thumbs:

This was your comment last week and still nothing arrived I am not holding my breath for it being even dispatched at all.
:doh:

[BigPockets]

This was your comment last week and still nothing arrived I am not holding my breath for it being even dispatched at all.
:doh:

It will be dispatched, 75% of the orders did get sent but I know that doesn't help you at all. I am really sorry for the delay and inconvenience caused by this.

Oli :thumbs:

[DUFFBEER35]

The fact that your still showing them as in stock is the most annoying part. I ordered on 06/06/09 and its now 22/06/09 and still nothing, I know I have been informed every step of the way but it does not take away the fact I am still waiting when delivery should have been 3-4 days MAX!!!

[BigPockets]

The fact that your still showing them as in stock is the most annoying part. I ordered on 06/06/09 and its now 22/06/09 and still nothing, I know I have been informed every step of the way but it does not take away the fact I am still waiting when delivery should have been 3-4 days MAX!!!

I agree it's not good at all but we are showing stock with 3 - 4 working days dispatch as the stock will be here on Wednesday to send out so there is no pointing removing them from sale.

Oli :thumbs:

[marcburrage82]

I guess its your definition of "in stock" that differs from ours. To me it means "we have it here, in stock, ready to go". Wouldn't something like "Awaiting delivery from supplier" be more accurate?

[BigPockets]

I guess its your definition of "in stock" that differs from ours. To me it means "we have it here, in stock, ready to go". Wouldn't something like "Awaiting delivery from supplier" be more accurate?

It did state that at 1st but got changed when the 1st batch of stock arrived. I will change it now.

Oli :thumbs:

[thehumble]

Can you confirm that these will be in tomorrow and how many "unordered" ones you are expecting please

[BigPockets]

Can you confirm that these will be in tomorrow and how many "unordered" ones you are expecting please

Yes they will be in tomorrow, we have around 60 in free stock with 100 arriving every week from tomorrow.

Oli :thumbs:

[vdub]

Is this a deffinate 'in tomorrow' as if this is the case I will attempt to reinstate my order. Are you prepared to offer Free Delivery due all the messing around we have had??

[BigPockets]

Is this a deffinate 'in tomorrow' as if this is the case I will attempt to reinstate my order. Are you prepared to offer Free Delivery due all the messing around we have had??

With 2 sets of couriers being involved I wouldn't like to promise anything but the stock has left Elonex and is due in early morning so there shouldn't be any further delays.

Anyone whos order is over 4 working days old is welcome to a refund of delivery, please e-mail me (oliver@bigpockets.co.uk) and I will arrange the credit.

Oli :thumbs:

[yaffle]

Ironically, all this thread bumping due to dissatisfaction has tempted me to buy one...

What's the video playback like on these? I'll be using it to play tv shows on my way to work. I presume there's no DVD drive, but I can transfer stuff from a box set to memory card or USB stick to watch it.

[BigPockets]

Ironically, all this thread bumping due to dissatisfaction has tempted me to buy one...

What's the video playback like on these? I'll be using it to play tv shows on my way to work. I presume there's no DVD drive, but I can transfer stuff from a box set to memory card or USB stick to watch it.

From the spec of it, it should play back video fine and yes you can easily transfer stuff to the hard drive or play them back from a memory stick.

Oli :thumbs:

[Wooglie]

Does this have XP Home or Pro?

[BigPockets]

Does this have XP Home or Pro?

I'm 99% sure it's XP Home.

Oli :thumbs:

[DUFFBEER35]

Well today's the day will they get dispatched or wont they the betting starts now!!!!!

[nickyjay21]

Hopefully they will be out today - been waiting over 10 days for mine - siad they were in stock ready for dispatch when i ordered so thought would have got it middle of last week. Tried to chase it up and not very good response - why no phone number! cause of majority of frustration is that you can't speak to anyone! Also, posted monday to check on status of the delivery, and again yesterday and STILL havent had a reply - not very good customer service! Will be claiming postage for the inconvenience and lack of communication offerd by BigPockets - deffinatly not reccommending to others...

[vdub]

Yes they will be in tomorrow, we have around 60 in free stock with 100 arriving every week from tomorrow.

Oli :thumbs:



Oli Are these now with you and ready for dispatch?

[DUFFBEER35]

Not looking good for dispatch today guys see below for reply from bigpockets 5 minutes ago
Hello Ellen,

Sorry for the lack of reaction to your previous messages. I preferred to make sure as to the status of your order before I reply. Unfortunately I don't have any confirmation from our warehouse as yet. I'm still waiting for them to get back to me with regarding your particular order, but we are still being ensured that all these orders are to be dispatched today. As soon as I know anything further I will let you know.


Kind Regards
Agnieszka Babicka
www.bigpockets.co.uk

[BigPockets]

Hi,

To all who are still waiting for the Elonex laptops - we have been let down again by our supplier who have not delivered as promised today.

We are pushing hard for a resolution to this issue.

As soon as I have some definite information, I will post it here.

I hope to have an update early tomorrow.

Thanks for your patience so far - I understand this is very frustrating.

Jason

[DUFFBEER35]

Hi,

To all who are still waiting for the Elonex laptops - we have been let down again by our supplier who have not delivered as promised today.

We are pushing hard for a resolution to this issue.

As soon as I have some definite information, I will post it here.

I hope to have an update early tomorrow.

Thanks for your patience so far - I understand this is very frustrating.

Jason

JOKEPOCKETS IS YOUR NEW NAME NOW COS THIS IS THE BIGGEST FARSE EVER. I STAY IN SCOTLAND AND FOUND OUT YOUR WAREHOUSE IS IN SCOTLAND I STILL CANT GET MY ORDER. JOKE!!!!!!!!!:doh: :doh: :doh:

[Paul]

With 2 sets of couriers being involved I wouldn't like to promise anything but the stock has left Elonex and is due in early morning so there shouldn't be any further delays.

Anyone whos order is over 4 working days old is welcome to a refund of delivery, please e-mail me (oliver@bigpockets.co.uk) and I will arrange the credit.

Oli :thumbs:

Hi,

To all who are still waiting for the Elonex laptops - we have been let down again by our supplier who have not delivered as promised today.

We are pushing hard for a resolution to this issue.

As soon as I have some definite information, I will post it here.

I hope to have an update early tomorrow.

Thanks for your patience so far - I understand this is very frustrating.

Jason

I was contemplating one of these, however it seems to be a complete joke. How a company can state from "the stock has left Elonex and is due in early morning" to "To all who are still waiting for the Elonex laptops - we have been let down again by our supplier who have not delivered as promised today." is completely beyond me..... As above, what a joke.

Congrats to BP for loosing an order.

Paul

[MarkR]

Got to be honest I was very much like Yaffle that I had this brought to my attention due to the thread replies but now after the latest setback for all those guys already with orders I think I will give it a miss.
I'm in no real rush so will wait for something better to come along than be messed about.

[yaffle]

To be fair to Bigpockets, if they're being messed around and lied to by their supplier then there's no much they can do about it, other than keep their customers informed and updated (which they're obviously doing on this thread). The only thing they did wrong was claiming that the laptops were 'in stock', which most people would understand to mean 'sitting on a shelf in Bigpocket's own warehouse ready to send out' when they clearly weren't. Hopefully Bigpockets have learned something from this situation, and won't claim that stuff is in stock when actually it isn't.

[vdub]

To be fair to Bigpockets, if they're being messed around and lied to by their supplier then there's no much they can do about it, other than keep their customers informed and updated (which they're obviously doing on this thread). The only thing they did wrong was claiming that the laptops were 'in stock', which most people would understand to mean 'sitting on a shelf in Bigpocket's own warehouse ready to send out' when they clearly weren't. Hopefully Bigpockets have learned something from this situation, and won't claim that stuff is in stock when actually it isn't.

yaffle.. this isnt necessary the best place to update customers.. Big Pockets failed to notifiy me directly by email without having to post on here and they are slooowww at responding to the ticket enquiry system they use on their site.

[marcburrage82]

If I were them, at the first sign of their supplier being dodgy I'd have come on here said "look sorry guys, we've been let down, we'll get back to you when we actually have them" instead of this hokey kokey we have them / we don't have them/ they're on their way / they're not on their way. All the "you'll have them by friday at the latest" is pointless and just winds people up. If you don't know, just say you don't know!

We deal with the retailer not the supplier.

[marcburrage82]

Although from now, I'll be dealing with a different retailer..

[DUFFBEER35]

[QUOTE=yaffle;8662770] keep their customers informed and updated (which they're obviously doing on this thread). QUOTE]

Not really happening is it when we dont know whether we will even get the item or not.

[BigPockets]

Just to update everyone...

Elonex have promised us these will be with us tomorrow (Friday 26th), however, as you are all aware, they had promised us they would be in stock on earlier occasions, which turned out to not be true.

Therefore I am not stating they will definitely be in stock until I know we phyically have them in place, ready to ship.

I have also removed these from sale until this stock issue is resolved.

This is the latest information we have and I will provide a further update as soon as I have more news.

Thanks for your patience.

[DUFFBEER35]

Just to update everyone...

Elonex have promised us these will be with us tomorrow (Friday 26th), however, as you are all aware, they had promised us they would be in stock on earlier occasions, which turned out to not be true.

Therefore I am not stating they will definitely be in stock until I know we phyically have them in place, ready to ship.

I have also removed these from sale until this stock issue is resolved.

This is the latest information we have and I will provide a further update as soon as I have more news.

Thanks for your patience.

Youve got to be joking!!!! Another day!!! How much interest are you earning from everyones payment's that you have and we have no goods. Its a good job you dont have a contact number cos I am so angry!!!!!

[Dogbreath]

Youve got to be joking!!!! Another day!!! How much interest are you earning from everyones payment's that you have and we have no goods. Its a good job you dont have a contact number cos I am so angry!!!!!

Calm down dear, it's only a cheap netbook.:cuckoo: Hardly the end of the world if delivery is a bit late is it?

[KipperPhill]

You've got to be joking!!!! Another day!!! How much interest are you earning from everyone's payments that you have and we have no goods. It's a good job you dont have a contact number cos I am so angry!!!!!

I'm sure if you asked them they would refund you. I have always found Big Pockets to be good in the past. Not as slick as the big sites, but honest people trying to do business...

[BigPockets]

Youve got to be joking!!!! Another day!!! How much interest are you earning from everyones payment's that you have and we have no goods. Its a good job you dont have a contact number cos I am so angry!!!!!

I understand you are frustrated by this delay. So are we. I am being honest about the situation and I sincerely hope that Elonex deliver on their promise tomorrow.

Jason

[DUFFBEER35]

Calm down dear, it's only a cheap netbook.:cuckoo: Hardly the end of the world if delivery is a bit late is it?

Hey DOGBREATH. A bit late is an understatement I order this on the 6th and its still not here. And who cares about the price its the principle of the delay and getting told it will be in constantly thats more the problem. I dont want my money back I want the web book but preferably this year.

[shteve]

How much interest are you earning from everyones payment's that you have and we have no goods.

Not much if the interest rates on my accounts are anything to go by ...

[mbuckhurst]

Hey DOGBREATH. A bit late is an understatement I order this on the 6th and its still not here. And who cares about the price its the principle of the delay and getting told it will be in constantly thats more the problem. I dont want my money back I want the web book but preferably this year.

I'm guessing you must be too young to remember the good old days of mail order, where can take 28 days was the norm and they meant it, and that was for physical goods actually in the warehouse. :lol:

To be fair to bigpockets they are hardly the worst supplier and generally they are pretty good at dealing with tickets, and it's a long way from the "biggest farse" or perhaps you've never had the wrong item sent to you by Ebuyer?

mike

[DUFFBEER35]

I'm guessing you must be too young to remember the good old days of mail order, where can take 28 days was the norm and they meant it, and that was for physical goods actually in the warehouse. :lol:

To be fair to bigpockets they are hardly the worst supplier and generally they are pretty good at dealing with tickets, and it's a long way from the "biggest farse" or perhaps you've never had the wrong item sent to you by Ebuyer?

mike

Well actually your wrong about being too young to remember mail order. But their delivery time stated 3-4 days not 20 days (up to now anyway). And no I have not had a problem with Ebuyer and not had any problems with BP before either. Its just the messing about get told day after day they will be dispatched the next day thats annoying. I have been getting emails daily from one of BP's employees who has kept me up to date every step of the way and I know its not there fault but my understanding is if goods are stated in stock when your order is placed they actually have the goods to sell not awaiting stock as it now seems.

[JOV]

Any retailer can be caught out by a supplier letting them down - Big pockets are braver than most because they put themselves on a public forum.

**** happens - cancel and get a refund or wait for it to arrive. that is all people can do.

[marcburrage82]

Lets not turn this into an argument over why people should or shouldn't be upset. Some people get annoyed when retailers let them down, others shrug it off. Live and let live.

[DUFFBEER35]

Any sign of them being sent out today BP?

[Paul]

/me braces himself....

[DUFFBEER35]

Monday for dispatch now folks :(

[nickyjay21]

OMG! kidding? No way is this fair, they can take money straight away from us when the item is CLEARLY out of stock and not ready and waiting as the site would have us believe! I appreciate that some may just shrug it off as some have mentioned, but this is unfair, i was expecting this for a present for someone and now its is sooooo late they are doubting i botherd! Does anyone know if this is definate for Monday as i have been waiting since monday for a response to my request for an update - good at customer service they aint! cant see how it can take from monday to today to respond, and i agree this IS NOT the best place to let everyone know - i supplied my phone number numerous times and never received a call although i did ask that they do so ?!!?!?!??

[marcburrage82]

To be fair to them, in their last update a few posts up, they stated they'd been told by the supplier they'd get them today, but that was by no means a guarantee. They're quite clearly saying they have no idea when they'll come in.

[DUFFBEER35]

OMG! kidding? No way is this fair, they can take money straight away from us when the item is CLEARLY out of stock and not ready and waiting as the site would have us believe! I appreciate that some may just shrug it off as some have mentioned, but this is unfair, i was expecting this for a present for someone and now its is sooooo late they are doubting i botherd! Does anyone know if this is definate for Monday as i have been waiting since monday for a response to my request for an update - good at customer service they aint! cant see how it can take from monday to today to respond, and i agree this IS NOT the best place to let everyone know - i supplied my phone number numerous times and never received a call although i did ask that they do so ?!!?!?!??

Its not definate for monday either. I have a girl who replies everytime I contact BP she has kept me updated every step of the way not that this stops me being frustrated at not getting the web book but yes I understand your frustration as well. :(

[nickyjay21]

So, monday's here, has anyone heard anything about delivery?

[DUFFBEER35]

Yes mine has been confirmed with a tracking number from City Link so hopefully everyone elses will be delivered as well.

[BigPockets]

Sorry I wasn't available to update you yesterday.
These came into stock and all orders should be being dispatched.

Thanks for your patience.

Jason

[CraigH]

When are these going to be sale again, and will you have stock or 'virtual' stock with the suppliers?

Cheers

[DUFFBEER35]

Mine just arrived and up and running fine. Thanks BP in the end for a great bargin. Pity the delivery was a grim story but a very happy ending.
Cheers
Ellen

[Dogbreath]

Glad to see BP have finally stemmed the flow of whinging!