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View Full Version : Adult DVD Empire - what the...?

TP2K
18-02-2002, 20:24
Tried to order a DVD from Adult DVD Empire last night (yeah, and? :D), and tonight got an email with this text - anyone had this before?;


Before we can process your order we must first
verify your account. Please send a fax showing a photocopy
of your credit card along with a statement showing your
billing address. We can accept drivers license, passports
or credit card/bank statements. Please black out any
information that is private. Please include your order
number on your fax. Our fax number is 724-625-6623.
We apologize for any inconvenience that this may
have caused.


Sincerely,
Order Verification <verification@dvdempire.com>
Customer Service
DVD Empire - www.dvdempire.com


Since I can't be arsed with that malarky they've lost the sale... Shame, mind... ;)
dangermouse
19-02-2002, 00:58
Don't blame you mate, I wouldn't be bothered to do that either.
ajm
19-02-2002, 06:43
never ordered from adult, but dvdempire do the same. As do dvdboxoffice, ezydvd and a few others.
werewolf
19-02-2002, 07:26
i think it's a security thing.

it seems like quite a few places require it now as a way of making sure that you do actually have the card and are not using details from a dodgy source.
Arch Stanton
19-02-2002, 09:48
It's standard practice to ask for a picture of your card.

Make sure you blank out some of the numbers and you'll be safe.
pete00
19-02-2002, 10:58
It's happened to me before, and I don't blame you because I couldn't be bothered either!
TP2K
19-02-2002, 11:08
I've ordered from them before and this is the first time it's been requested.

Never had a request like this anywhere before - and ordered from Ezy & DVDBO loads... :mad:
tpr007
19-02-2002, 22:35
All i did was put my card and part of my bank statement with the address face down on my scanner. scanned a small .jpg and attached it to an e-mail.

only took 5 minutes.
alightly
20-02-2002, 15:37
Originally posted by TP2K
I've ordered from them before and this is the first time it's been requested.

Never had a request like this anywhere before - and ordered from Ezy & DVDBO loads... :mad: I had this too recently, it's a new system they have and you should only have to do it once. As previously mentioned, they just need to know you actually own the card, blank out 4 or more numbers and all should be well.

They deliver fairly promptly as well - do they still have the offers on (spend $xx, get 1 free....spend $xxx, get 2 free....etc etc)??