ABSOUND - customer support help!! [Archive]

View Full Version : ABSOUND - customer support help!!

8-]

12-02-2002, 17:18

I've been trying to email them using the online form but keep getting:

Your message WAS NOT sent!

Either the email you entered is invalid OR was entered incorrectly. Click the back button on your browser to try again!

Anyone got any ideas?

Davester

12-02-2002, 22:19

Originally posted by 8-]
I've been trying to email them using the online form but keep getting:

Your message WAS NOT sent!

Either the email you entered is invalid OR was entered incorrectly. Click the back button on your browser to try again!

Anyone got any ideas? No but their CS is EDITED. You could call them or try emailing by copying teh address from the form/using an email they have sent you.

tezmo

12-02-2002, 22:40

try support@absound.ca mate :)

8-]

13-02-2002, 10:57

Thanks guys.

I've just emailed them on the support@absound.ca id.

It is about an item which is currently out of stock so I can't reply to an email from them (as they haven't emailed me).

Cheers

8-]

8-]

17-02-2002, 00:48

I'ver still had nothing back from their support people.

Has anyone else had problems using their online email system?

17-02-2002, 10:08

Yes, you could be waiting sometime for a response.

They are not the best when it comes to customer service.

kanedaa

17-02-2002, 10:25

Yep, and I hope its not about a lost/missing disc as when they do respond (and that could take a couple of weeks and a few more e-mails) you'll be told to wait 12weeks before they'll look into it!

Davester

17-02-2002, 10:44

Originally posted by 8-]
I'ver still had nothing back from their support people.

Has anyone else had problems using their online email system? Yep, their cs isn't up to much.
Keep trying.

8-]

17-02-2002, 23:02

Sorry, what I meant was is anyone else getting the following message when they try ABSound's online email facility:

Your message WAS NOT sent!

Either the email you entered is invalid OR was entered incorrectly. Click the back button on your browser to try again!

My email is not invalid and I have tried my yahoo email id as well, with the same result.

Grrrrrrrrrr !!!!!!

8-]

22-02-2002, 00:20

Anyone?

I still get the same error message when I try to email them!!

Bapapapa

22-02-2002, 00:58

I've just used the form to send an enquiry, and it worked fine.

Your message has been sent successfully!

Please allow for 2-3 days for your message to be processed. Click here to return to the customer support page.

:confused:

Do you want me to send your message for you?

:nuts: