PDA

View Full Version : Gameswire freeze orders (but have taken the cash!)


SusieQT
25-01-2002, 19:52
Just received this from gameswire on e-mail (after they have had my £20 for 3 weeks!)

Gameswire.com is currently in talks seeking to sell all or part of the company to another retailer. The company is being sold on the basis that the purchasers will take on all our existing orders for fulfilment or refund.

Therefore, at present, we are only accepting orders for in stock items, and all existing orders are frozen (no items will be dispatched or refunds processed for a short period). We hope to have concluded any sales talks within days, and we will be keeping our customers informed by email of any important developments.

Given the circumstances, we are unable to accept enquiries by telephone, but you can email us at business@gameswire.com (for business matters) or customer.services@gameswire.com (please remember that all existing orders are frozen and you will need to bear with us)

Please accept our sincere apologies for any inconvenience. We are working hard to find a solution which satisfies everyone's needs.

Be warned folks...

BulletProofPoet
25-01-2002, 20:00
We must have been typing at the same time!

They've got £66 of mine for 2 PS2 games which I ordered about 3 weeks ago, and I'm really not happy about the situation. They've told me repeatedly over the phone that the games were immenent, and most recently that I'd have them "probably by the end of the month". Now they've pulled this little blinder.

I'm furious and I don't quite know what to do about it..! Any advice would be appreciated.

Cheers

BPP

pompeyfan
25-01-2002, 22:26
Originally posted by BulletProofPoet
We must have been typing at the same time!

They've got £66 of mine for 2 PS2 games which I ordered about 3 weeks ago, and I'm really not happy about the situation. They've told me repeatedly over the phone that the games were immenent, and most recently that I'd have them "probably by the end of the month". Now they've pulled this little blinder.

I'm furious and I don't quite know what to do about it..! Any advice would be appreciated.

Cheers

BPP

Looks like a quick call to your credit card company is called for.

AFAIK companies should not debit your card untill items are despatched.