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toot
22-01-2002, 22:26
if i've been charged way too much as a customs charge (by parcel force) is there anyway i can get some of the money back, if i can prove how much i paid for the stuff?

sorry if this has been covered before, i looked through the pages and couldn't find anything..
tomos
23-01-2002, 00:01
i think you just contact customs. show the error and they'll refund you. at least that's what i remember reading here a while ago
pompeyfan
23-01-2002, 01:33
Originally posted by tomos
i think you just contact customs. show the error and they'll refund you. at least that's what i remember reading here a while ago

Probably me that wrote it;)

I was charged duty when I shouldn't have been, contacted C&E and they said to send them the customs sticker and proof showing how much the goods actually cost - which I did with a copy of the e-mail invoice and also offered to send them a photocopy of the Credit Card statement showing the amount in £'s.

I got a cheque back about two month's later for the Import Duty and VAT, but was told I'd need to claim the collection fee off the RM myself.
CrumpetMan
24-01-2002, 11:53
How much should I have paid in customs charges if the value of the package was labelled as US$33? I think I have been overcharged because the fees came to 7 pound something. This would see about the right amount if the package was £33 but not US$.
Bapapapa
24-01-2002, 11:55
Originally posted by CrumpetMan
How much should I have paid in customs charges if the value of the package was labelled as US$33? I think I have been overcharged because the fees came to 7 pound something. This would see about the right amount if the package was £33 but not US$. Consigina's 'admin fee' is now over 3 quid :eek: so it sounds about right, I'm afraid.
rwniel
24-01-2002, 13:38
Remember as well, that as soon as the value goes over £18 then the potential is to be charged for the whole amount, including delivery i.e. not just the amount over £18. In additional you then have that annoying admin charge.
CrumpetMan
26-01-2002, 09:43
I think it must be the extra admin charge that did it then. The total value marked on the customs label was 33 although I don't think it actually stated US$.