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surfer_chicky
23-10-2007, 10:48
Hi Guys

I got This (http://www.aldiphotos.co.uk/) this emailed to me yesterday, I dont know what they are like but the prices seem good, they do all sorts, photo books, canvas printing, posters etc
20 free prints with your 1st order.

I might give them ago and see what they are like.

Anyone else tried them out yet?

pawsey
19-11-2007, 17:56
Hi, Yes I have tried to use the Aldi Service but never again!

Placed an order for 3 photographic calendars on the 28 October 2007. Everything appeared to go well except at the last stage when I was returned from Paypal back to the Aldi site when an error code was generated.

I immediately attempted to query this with Aldi using the site's online form but this proved difficult as the form would not accept United Kingdom as my country, selecting a different country did work (since rectified).

Received replies from Aldi on the 1/4 November 2007 asking if I had received the calenders or an order confirmation, they confirmed receiving my Paypal payment.

On the 9 November, I replied, that I had not received calenders nor an order confirmation. Have received nothing back from Aldi since.

As I paid by Paypal, I can deal with this issue via Paypal's resolution centre, started on the 16 November. To date I have heard nothing from Aldi since the 4 November, so it seems I will need to escalate my dispute with Aldi to a claim via Paypal's resolution centre!!!

Anyone had a similar experience?