xbox 360 extended warranty supplier - help

[xmwahxizzyx]

I purchased my 360 in June and (as suggested by friends on this forum) mailed off the Extended Warrenty slip for £59.49.

I notice on my June CCard statement theyve taken the cash but Ive not received any paperwork from them and for the life of me I cant find the name/contact details of the company.

It sounds a great marketing trick. Get peopl to sign up then dont send them anything so they forget when something does goes wrong!

Thanks

Jez

[ryonhilluk]

interesting, aren't microsoft giving away free extended warranties now?

[splobber]

interesting, aren't microsoft giving away free extended warranties now?

Only for the 3 red rings problem. Anything else is covered by the 12 month guarantee.

I bought my warranty from Game (http://www.thedvdforums.com/jump2.php?url=http://clkuk.tradedoubler.com/click?p(12813)a(60823)g(80187)) and it cost £20 for 2 years, but you can get a 3 year one for £30-£35 IIRC.

Not sure where you have bought the warranty from seeing as you can get them direct from MS though.

[xmwahxizzyx]

I'm confused. The warranty leaflet was in the box, so may have come from microsoft. It was £59.49 and maybe was from Microsoft.

My ccard statement says "XBOX ENTENDED WARRANTY 18 005 557 41 IRL"

Any ideas?

Cheers

Jez

[Bapapapa]

£59.49 is the microsoft price - so it prolly is them. I very much doubt another company has managed to slip an extended warranty form in the box anyway. :nuts:

Call up and check.

[IndianaJones00]

I purchased my 360 in June and (as suggested by friends on this forum) mailed off the Extended Warrenty slip for £59.49.

I notice on my June CCard statement theyve taken the cash but Ive not received any paperwork from them and for the life of me I cant find the name/contact details of the company.

It sounds a great marketing trick. Get peopl to sign up then dont send them anything so they forget when something does goes wrong!

Thanks

Jez

I took out the extended warranty back in November and still havent recieved any paperwork :lol:

[Semps]

It took about 3 months for them to send me my paperwork.

If your worried, give them a ring. The extended warranty is with microsoft...

[mjpartyboy]

I got my 360 a month after launch and took MS' extended warranty and it was 3-4 months at least before I got the paperwork for it.

[xmwahxizzyx]

Thanks guys - thats a relief - I'm glad its not just me

Anyone know a Microsoft customer service number - or dont I want to go there :cuckoo:

[mjpartyboy]

Anyone know a Microsoft customer service number
0800 587 1102