stu_69
12-02-2007, 22:40
I sold a Sky+ box on ebay, in the listing I mentioned that I had upgraded the HD to a 160gb version but I forgot that had taken the HD out.
Anyway I send the Sky+ box (with a regular 40gb drive) to the buyer. I sold it £40 and it's in perfect condition. He complained that the drive was not as described, I explained that the mistake was genuine and I was sorry. I agreed to send on the 160gb HD to him, which I did. When he received the drive he complained that is was not compatible with the sky+ box (it is I sent him a Samsung Spinpoint drive which I used in the box) and he wanted a small refund to cover the mistake.
Now I went out of my way to rectify the problem and I explained that it was a genuine mistake and I was willing to refund him his monday if he sent me the box (and hd) back. He never responded to me and has now opened a Paypal dispute requesting all the money back.
This has really ****** me off as I held my hands up when I made a mistake and sent him on the hard drive which I forgot. He ignored my offer to refund aslong as he returned the box (at his expense obviously).
What is getting my goat is he sells Sky+ and Sky boxes as a business on ebay and he sells them on for a lot more than he paid me. I sold the box cheaply as I needed to clear some space and wanted rid quickly.
To be honest there is not a lot I can do is there?
Anyway I send the Sky+ box (with a regular 40gb drive) to the buyer. I sold it £40 and it's in perfect condition. He complained that the drive was not as described, I explained that the mistake was genuine and I was sorry. I agreed to send on the 160gb HD to him, which I did. When he received the drive he complained that is was not compatible with the sky+ box (it is I sent him a Samsung Spinpoint drive which I used in the box) and he wanted a small refund to cover the mistake.
Now I went out of my way to rectify the problem and I explained that it was a genuine mistake and I was willing to refund him his monday if he sent me the box (and hd) back. He never responded to me and has now opened a Paypal dispute requesting all the money back.
This has really ****** me off as I held my hands up when I made a mistake and sent him on the hard drive which I forgot. He ignored my offer to refund aslong as he returned the box (at his expense obviously).
What is getting my goat is he sells Sky+ and Sky boxes as a business on ebay and he sells them on for a lot more than he paid me. I sold the box cheaply as I needed to clear some space and wanted rid quickly.
To be honest there is not a lot I can do is there?