[old offer] RAZr V3 500mins 200 texts, 12 months free and CPW match it

[DM]

This isn't the mobile rainbow deal is it?

[Uncle Nick]

This isn't the mobile rainbow deal is it?
Yes, this is the Mobile Rainbow deal that CPW matched... before they got swamped and gave up.

This is the current address on the website:

Chequebacks
The Carphone Warehouse
P.O. BOX 4259
Wednesbury
WS10 7WZ

[DM]

Ah good (it's not the mibile rainbow deal ;)). Needed to check as the MR deal is different (what I have). The first cash back on that is done after 6 months.

[Alan b]

Moving to Suppliers & Shopping Forum

[theambient]

Just to check,do you just send the original bill in an envelope to CPW, without any sort of extra letter or snything?

I suppose special delivery is a good idea here(?)

[Alan b]

Don't know why I didn't move this to the Mobile Phone Forum :thinking:

Moving

[cjanderson]

make you mind up :)

i suppose this is also a current offer as well - whislt the very first deal may not still be in the offer, the concept that CPW pricematch other deals still seems to hold (well they have the link there still). So its good for the person who doesn't trust some smaller retailer.

[swanny]

Just to check,do you just send the original bill in an envelope to CPW, without any sort of extra letter or snything?

I suppose special delivery is a good idea here(?)


I am sending all four originals, plus a covering letter and sending it special delivery.


Should cover all bases. :)

[Uncle Nick]

I am sending all four originals,
:doh: :doh: :doh:

Photocopies, man, photocopies!

[Andrew70]

I shall be sending photocopies of the four bills just to be sure.
I'll also include a photocopy of the invoice that came with the phone which states it's a 12 month free deal. As it's not one of their own schemes I think it's safer that way to show they've price matched another retailer.

[tamstrad]

My 4th bill has just come, and only just noticed it has an additional charge for 'Orange World 4', which appears to cost £4 a month.

Does anybody know what this? It wasn't something I requested to have on the account.

[freelancer]

Got my 4th bill, and ive photocopied it and written a covering letter.
Are there any vouchers to fill in, like e2save do, or do i just send the above to their address?

EDIT
----

Ive just printed out the vouchers from their adobe web page...ill fill that in and send as well.

[deady2001]

can you send me the URL to the pdf's please?

PS. Don't think you need to send it SD, just signed for will be ok.

[freelancer]

can you send me the URL to the pdf's please?

PS. Don't think you need to send it SD, just signed for will be ok.

http://www.carphonewarehouse.com/commerce/servlet/AssetServer?article=MAIN.UK.INTERNET.TERMS.CHEQUEBACKOFFERS.GLOBAL&asset=PDF2

[suniil]

here (http://media.phonehouse.com/mediaserver/servlet/AssetServer?id=GLOBAL132891&ver=2&RD=YES) you go!

[deady2001]

cheers dudes :)

[bully]

Damn, just sent mine off yesterday without that voucher.

[Uncle Nick]

You don't need to send in the voucher - they've stopped bothering with them :)

On the down side, they've TURNED INTO MUPPETS since I dealt with them last... Sent my 4th bill as per the last page, and yesterday I got a letter back saying it's "too early in my contract" to send in a claim. Wtf? So I ring up, and they've decided they want the bill for the 4th month after you signed up. I bought in May, so they want September's bill which is the 5th one. Lunacy. However, you can take the required bill into a CPW shop and they'll fax it through (apparently) - this is certainly the course of action I intend to take. :|

[Andrew70]

....so they want September's bill which is the 5th one.
Just thinking about this, if they want what is effectively bill 5, does this mean they'll want bills 9 and 13 too?
If so that means we'll have to extend out contracts in some way to get the last refund doesn't it?

[JCTurner]

Hmm - I just sent of my 4 bill to them (1st bill was for 2 days connection). If they say its the wrong one I'll expect it in writing...

[sokelly]

Royal mail manage to have lost by letter - good job I sent photo copies. Send it registered 1st class post on 7th Sept and the track and trace still hasnt got it delivered.

Going to have to pull the stuff together again. Wonder should I just wait for the next bill because my first bill was only for a few days connection too like JCTurner - above.

I have 60 days to claim the cashback - isnt that right?

[JCTurner]

Yup - 60 days from the 4th bill. Worse case scenario I send the next one - eother way Im within the 60 days :-)

[flanders457]

I sent mine off recorded delivery 2 weeks ago, although the royal mail track and trace still does not say delivered.

But I just got a text from CPW saying they have received it and to allow 30 days for a response.

EDIT: Just had a second text saying my cheque back is successful and to wait 14days for me cheque :)

[Uncle Nick]

Just out of interest flanders457, which month did you sign up in?

[flanders457]

last week of may

[Uncle Nick]

OK, doesn't really help my case much but it was worth asking :thumbs:

[sokelly]

I sent mine off recorded delivery 2 weeks ago, although the royal mail track and trace still does not say delivered.

But I just got a text from CPW saying they have received it and to allow 30 days for a response.

EDIT: Just had a second text saying my cheque back is successful and to wait 14days for me cheque :)

Amazingly I've just had the same thing happen today. Royal mail track and trace still say it hasnt been delivered but got 1 txt saying they'd recieved it then another txt about 2 hours laters saying to wait 14 days for the cheque to arrive - Sa weet :clap:

[flanders457]

anyone had their cheque yet? I had the text 14 days ago :( not lookin good

[cjanderson]

Not even had the text, posted off last wed :( but sure it will happen, as long as they text they will send out the cheque, wasn;t there a phone number on the claim form?

UPDATE: text arrived so am happy :) at least you get 60 days to send it in, i was slow this time. they also didn't care it was 4th bill rather than end of 4th month malarky referred to above.

[sokelly]

not had mine yet but sure it will happen - any day now.

[moa]

I have had the txt to confirm they have recieved my claim - now wait for the cheque to pop thru. They certainly are much better then the Muppets ot OSPS.

[sokelly]

mmmmmmmmm - Just got another message which is a duplicate to the one I already had stating my Cheque back application was a success and to allow 14 days for receipt.
The last one was sent 19/09/06

Anyone else actually got a cheque yet?

Hopefully this means that its actually been posted this time.

[flanders457]

yeah i just got another text :( but still no cheque

maybe we will get 2 cheques now ;)

[saeedsattar]

Same, got another text today, but no sign of cheque.

[Sachin]

No sign of cheque here

[cjanderson]

2 texts for me yesterday in 20 mins saying cheque to be sent out in 14 days. I can't imagine they are just lying so just have faith.

[moa]

I recieved my cheque today - so just wait and be patient, as before CPW process has been a dream compared to muppets at OSPS.

[bully]

Mine arrived today too.

The other half is still waiting for the the Link to send her a cheque which she sent off two weeks before I sent mine to CPW

So well done CPW! Cheers!

[flanders457]

got check today for £140 :)

[carlito8]

Received mine and the wife's cheques this morning (sent off the 4th bill) :)

[theambient]

my cheque arrived today despite only receiving 1 txt ages ago :thumbs:

[Chally]

sent my 4th bill in (special post) for delivery on monday - still not heard anything - what's the normal timescale on this?

thanks

[sokelly]

Woohoo just got my cheque today.

As far as timescales - sent away via Royal Mail signed for delivery 7/Sept
(They still think it hasnt been delivered - so much for online tracking.

Got a text saying the'd recieved it then one saying it had been sucessfully processed on 19th Sept. Then got the exact same text 6/Oct.

Then got the cheque back today 12/Oct.

So a month and a bit since originally sent off. I'm happy.

[Andrew70]

I was expecting a long wait but I was pleasantly surprised to receive my first text confirmation today after only having posted the claim late last Thursday.

[Chally]

i've still not heard anything from the carphonewarehouse - two weeks now since i sent my fourth bill by special post :(

[Uncle Nick]

Coming up on three weeks now for me... think I'll be giving them a nudge. ;)

[cjanderson]

oh, i got mine Sat :clap: so 7th i posted that sent out in 14 days and got on 21st. so in fact SPOT ON :thumbs:

[byronsp]

Received my cheque on saturday, thanks to OP

[Chally]

got a cheque back yesterday - despite not getting a text to say it was coming or accepted :)

[deady2001]

does anyone have the best contact number for them for querying it?

[Andrew70]

Happy to report only 14 working days between posting the claim and receiving the cheque. It's all been suspiciously easy :)

[theambient]

Anyone know whenabouts the next cashback bill will be? I got my deal pretty soon after the thread was posted.

[cjanderson]

well i started the thread in Mid may so lets say May for bill 1, august was bill 4 that we sent off, Dec should be the next bill, (bill 8) and i have JUST got my november one so should be another month for me, then you have 2 months to send it in, and they took a month to send me a cheque.

[theambient]

thanks CJ, my nov one hasnt turned up yet. Must be a bit behind you. Ill keep a lookout :suspect:

[suniil]

bad memory!!

i've 3 address of CPW, which one is right to send bills for chequeback?
--------------------------------
The Carphone Warehouse,
Price Match Cheque Back Offer,
1 Portal Way, London,
W3 6RS
---------------------------------
Chequebacks
The Carphone Warehouse
PO Box 4311
Dunstable
LU6 9BJ
---------------------------------
Redumptions
the Carphone Warehouse
P O Box 4259
Wednesbury
WS10 7WZ (WS10 TWZ???)
------------------------------

[Chally]

Can anyone help......on the RAZR V3 black of this offer - can you save contacts and texts etc to the phone instead of it being on the simcard? if so how?

please advise.

ta

[suniil]

Update:
I've used this address and got confirmation text message within 5 days of sending.
-----------------
Chequebacks
The Carphone Warehouse
PO Box 4311
Dunstable
LU6 9BJ
-----------------


HTH

bad memory!!

i've 3 address of CPW, which one is right to send bills for chequeback?
--------------------------------
The Carphone Warehouse,
Price Match Cheque Back Offer,
1 Portal Way, London,
W3 6RS
---------------------------------
Chequebacks
The Carphone Warehouse
PO Box 4311
Dunstable
LU6 9BJ
---------------------------------
Redumptions
the Carphone Warehouse
P O Box 4259
Wednesbury
WS10 7WZ (WS10 TWZ???)
------------------------------

[cjanderson]

Just got my dec bill, so thats bill 8 (may,month 5, being 1, dec month 12, being 8) and 2nd lot of cashback to claim :D

[deady2001]

not quite sure what's going on - do they only do paperless billing now? reckon CPW will be ok with a printed out PDF bill?

[cjanderson]

well i got my bill, though its not at all itemised, just in summary now.

[deady2001]

g/f did the last one, so no idea. i guess i'll just suck it and see with the PDF

[byronsp]

not quite sure what's going on - do they only do paperless billing now? reckon CPW will be ok with a printed out PDF bill?

I used that last time and it was fine

[deady2001]

bootiful. makes life easier. happy new year. :thumbs:

[theambient]

Do i have to send the whole bill or just the front page? :thinking: I forgot

[cjanderson]

i think i send the whole thing, but photocopy it all anyway just so i have it all in case it gets lost or not returned.

[carlito8]

Just got the text confirmations through for our 2 which were sent off on Wednesday. I sent photocopies of the whole bill to this address :

Chequebacks
The Carphone Warehouse
PO Box 4311
Dunstable
LU6 9BJ

[sokelly]

Just got my 8th bill through today (we'll all soon need to start looking for a new free phone and contract deal :) ).

In the Car phone warehouse book I got with my phone it has this address:

'Redumptions'
the Carphone Warehouse
PO Box 4259
Wednesbury
WS10 7WZ

That's the one I used last time too so I'll use it again this time. If I don't get anything from them in a few weeks then I'll try the one carlito8 mentioned.

Thanks,

[cjanderson]

god, just 4 more months and we do this all again (well 3 more months, need to start looking early and i always give notice at end of month 11 on old contract).

[sokelly]

god, just 4 more months and we do this all again (well 3 more months, need to start looking early and i always give notice at end of month 11 on old contract).

Post when you are giving notice to so that I remember too. Need a half decent phone this year though. I gave the Motorola to my bro last year as I had a K750i - but its starting to show its age with the camera not working and the joystick playing up. Quite liked the K750i so might go for the likes of a w810i.

Sean

[carlito8]

Just got my 8th bill through today (we'll all soon need to start looking for a new free phone and contract deal :) ).

In the Car phone warehouse book I got with my phone it has this address:

'Redumptions'
the Carphone Warehouse
PO Box 4259
Wednesbury
WS10 7WZ

That's the one I used last time too so I'll use it again this time. If I don't get anything from them in a few weeks then I'll try the one carlito8 mentioned.

Thanks,


That's the address I'd used before as well but thought I'd try the other as someone mentioned they had been told to write to that one instead. I think they'll both be fine to be honest.

We'll have to keep our eyes open for new deals in the next few months. I've also got an O2 contract with MobileShop (http://www.thedvdforums.com/jump2.php?url=http://scripts.affiliatefuture.com/AFClick.asp?affiliateID=17278&merchantID=666&programmeID=2152&mediaID=0&tracking=) who have been fine as well, 12 months totally free, 4 cashback's throughout the year paid by BACS. The only thing with them is they take a few months to pay out as the vouchers are dated in a weird way. No problems though, just a bit of a wait.

[flanders457]

Just got my 8th bill through today (we'll all soon need to start looking for a new free phone and contract deal :) ).

In the Car phone warehouse book I got with my phone it has this address:

'Redumptions'
the Carphone Warehouse
PO Box 4259
Wednesbury
WS10 7WZ

That's the one I used last time too so I'll use it again this time. If I don't get anything from them in a few weeks then I'll try the one carlito8 mentioned.

Thanks,

I sent mine off on tuesday and I used this address, just had a text to say they had received it :)

[cjanderson]

no idea where i sent mine - whatever was on the redemption page but text today to say processed.

[sokelly]

Just got my 8th bill through today (we'll all soon need to start looking for a new free phone and contract deal :) ).

In the Car phone warehouse book I got with my phone it has this address:

'Redumptions'
the Carphone Warehouse
PO Box 4259
Wednesbury
WS10 7WZ

That's the one I used last time too so I'll use it again this time. If I don't get anything from them in a few weeks then I'll try the one carlito8 mentioned.

Thanks,

Got my Txt through today to say they got mine sent to the above address. I thought I cut and pasted the address I used in my post, but just noticed my miss-spelling of 'Redumptions' - :lol:

Are people sending these things via Recorded delivery? This is the second time I've used Recorded delivery to the Carphonewarehouse and the second time it hasn't actually been signed for. I wonder why - is mail sent to this address treated differently or something?. Its probably not worth the hassle but I should complain to Royal Mail as this one and the one 4 months ago still haven't been signed for though they were both received.

[JCTurner]

Got my txt etc ok as well. Roll on the next contract deal ;0)

[Andrew70]

Can I just confirm that the second caskback needs bills from September through to December?
It's taken me a while to find them this time.

[cjanderson]

i just sent the one, bill 8. same last time, just bill 4.

[Andrew70]

Thanks for the clarification. 8,9 months gone already - I'm sure time is speeding up as I get older.

[cjanderson]

no idea where i sent mine - whatever was on the redemption page but text today to say processed.

and cheque today so about a month later :)

[bully]

My cheque arrived today £122.50. Nice :thumbs:

[sokelly]

My cheque arrived today £122.50. Nice :thumbs:

Mine too, only mine is for £140.00 which is even nicer :) :clap:

[Andrew70]

I'm guessing the next thing on the Razr calendar will be choosing the point where we give notice for our contracts to be cancelled, right?

If it's 30 days or one months notice, I presume that means we have to do something shortly before the 11th bill arrives.

[cjanderson]

yep, think thats around mid April? think i had hassles last time with getting the pac code, it re-set the 30 days notice or something daft.

so i

got a new phone a month before old one ran out
gave notice to 3 that i was to leave on date of bill 11.
got them to change it to a PAYG sim on year 2 day 1,
then got pac code and transferred it to new phone.

As i want to keep same number, have had for 6 years now :D

[Chally]

Sent my Jan bill off (8th bill) to CPW by first class mail last week and got a text at end of week saying it's been received :)

Catherine which bill was your eight bill?

[cjanderson]

my 8th bill would have been the Dec one - as i got my first 1 in May, just after taking out the deal.

[Andrew70]

10 working days for the receipt confirmation text this time. They're getting quicker.

In theory, could I get this number converted to a PAYG scheme when the deal has run it's course? My bills show how little I use the phone and that I don't need a contract so I'm thinking having it as PAYG would remove the need to let people know I was changing numbers again.

[cjanderson]

thats what i will do

ring them on month 11 day 1, say make it PAYG

then can port number when i get my new deal running. saves hassle with having it line it up for same days.

[Andrew70]

Just bumping this as we have roughly a week to go before having to make a move on requesting cancellations.

[freelancer]

Just bumping this as we have roughly a week to go before having to make a move on requesting cancellations.

Ive never understood the way mobile phone contracts work.

What i want to do, is after 12 months, stop the contract and get another elsewhere and port my number across.

To do this, do i give 30 days notice after 11 months/my 11th bill? If so doesent this make the cashback offer null and void?

Or, do i call up after 12 months? But by doing this, 30 days notice means ive actually been on contract with them for 13 months.

If I do as someone said they were going to do, call up after 11th month and say go PAYG, does this mean after 30 days notice/12 months my phone reverts to PAYG, without any penalties or cashback problems?

HELP!

[bchookang]

Ive never understood the way mobile phone contracts work.

What i want to do, is after 12 months, stop the contract and get another elsewhere and port my number across.

To do this, do i give 30 days notice after 11 months/my 11th bill? If so doesent this make the cashback offer null and void?

Or, do i call up after 12 months? But by doing this, 30 days notice means ive actually been on contract with them for 13 months.

If I do as someone said they were going to do, call up after 11th month and say go PAYG, does this mean after 30 days notice/12 months my phone reverts to PAYG, without any penalties or cashback problems?

HELP!

I had this dilemma with my contract last year. I was with Mobileshop and needed to send back the 12th monthly bill before getting my last cashback. What I found was that you can't port your number to another pay monthly contract on the same company (e.g. O2 moving to O2) so I had to port it to a free PAYG SIM that I had. I noticed that my bills had the following months fee included i.e. I was paying for each month in advance. THis meant that after the 11th month I had paid for 12 months and could cancel the contract (i.e. port to another phone) without penalty - a further bill came in but only for any minutes that I used over my monthly allowance. I could then send this one to get my cashback. I was then left with a PAYG phone with my old number on it. I had taken out a new cashback deal with O2 via Mobileshop and so simply ported the number over to this one. It took a bit of planning and for a short space of time I seemed to have three phones and two numbers but it worked out ok in the end. Which reminds me, the contract is nearly up again...

[cjanderson]

last time i sent in my 12th bill, this was sent to me at the start of month 12, for line rental in month 12, and calls for month 11.

I asked them to make the phone PAYG at end of month 11, so gave 30 days notice.

During month 12, i looked for a new deal and took it out.

Once month 12 ends, and old phone goes PAYG, i port number to new contract, which i can only do easily if new and old contract are with different mobile companies.

So for a week i had my old phone with old number to receive texts and calls, and would make any calls/send texts from new one. Seemed fine.

And i got all the cashback fine. :)

[freelancer]

So what your saying is, as soon as i get bill 12, call up and ask to make my sim PAYG (is there a few for this?).
This will activate my 30 days notice, and at the end of said 30 days, my phone will become PAYG, but during the 30 days notice period i will still have my 500mins and 200 texts?

As soon as phone becomes PAYG, find a new contract, and port over PAYG number, albeit on a different network?

Have i got this right?

[cjanderson]

ring up 11 months to the day that you took out the phone. That will start the 30 days notice, no point waiting 2 weeks for the bill.

but yes, the rest is right :D

My day is 19th April as thats 11 months since i started the thread :dork:

[cjanderson]

bump up. start digging out your bills people if you want to cancel month 12 day 1 :D

as for me thats Thursday i think. so need to find that first bill and the cs numbers for orange i assume, as thats who i pay each month :D

:eek: good thing i checked, it was May 18th :dork:

[cjanderson]

Okayyyyyyyyyyy,
i have no idea if i got a total mentalist or not.

rung 18th April to give 1 months notice of end of contract, and that i want it to go PAYG at end of this time (ie i keep the same number).

But apparently you can't do this.

I need to ring on 18th may and on that day, i can immedictaly change from contract to PAYG. with no notice. which i don't really believe.

anyone know if this is true? that once i am out of the 12 month contract i can change to PAYG with zero notice?

[freelancer]

Rang up and was told if i give 30 days notice, i cant port over my number.

However, if i ring up in a months time, i can then port it over.

Dont know if i should give 30 days notice now and have done, or wait.

Wont find another deal like this one we had...was good while it lasted though!

[Andrew70]

Okayyyyyyyyyyy,
i have no idea if i got a total mentalist or not.

rung 18th April to give 1 months notice of end of contract, and that i want it to go PAYG at end of this time (ie i keep the same number).

But apparently you can't do this.

I need to ring on 18th may and on that day, i can immedictaly change from contract to PAYG. with no notice. which i don't really believe.

anyone know if this is true? that once i am out of the 12 month contract i can change to PAYG with zero notice?
I assumed that if they didn't hear from us they would keep on taking £35 p/m from us with no further cashbacks owing.
If we leave it until the first day of the 13th month to contact them, surely we're one day into a new £35 billing period? Do they do partial month refunds?

[cjanderson]

i assume they could give partial refunds. But its just odd. I'm very suprised with them saying that on month 13 day 1 i can ring up and port to PAYG that day, with no notice.

perhaps it is true. But i have no choice, need to keep the number so have to wait until month 13 to do anything. worse comes to worse its £35 for a year of free calls and texts so still not bad.

Who wants to come up with next years deal :D the guantlet is being thrown out :D

[Andrew70]

Having had a quick cursory browse of the CPW site, it seems they have up to 7 days to provide the PAC code after you've requested it and it then remains active for transfer for 30 days.
If they won't allow us to transfer from one price scheme to another on the same network (bonkers!) I guess that means we're giving 30 days notice to close our dealings with CPW. That is the bit I haven't established yet though. Are we free to just cancel with CPW on month 13 day 1 or does doing that require it's own notice period? In doing so does the mobile number just die there and then at the end of the contract?
I suppose I'm asking, does our leaving the price plan with CPW allow them to retire the mobile number before the 30 days PAC transfer window has expired?
Alternatively, are there any implications with transfering out of the CPW a few days early?

I think I need to give them a ring tonight to get a few answers to questions like these.

PS
The T-Mobile PAYG rate seems to be very competitive - more so than I was expecting.

T-Mobile
Calls - 12p/min, Texts - 10p

Tesco value
Calls - 15p/min, Texts - 5p

[cjanderson]

please try and ring them again.

with me they said i can go PAYG on month 13 day 1, as soon as i ring them up. (thus keeping number, which i can then port at leisure)

be nice if they confirmed this to someone else :)

[byronsp]

I rang them up today.

I can get my PAC or PAYG at the end of my contract which is 24 May (due to CPW delivering a bit late)

If I go to PAYG no notice however they put £10 credit on phone and charge you.
Other option is to downgrade and PAC over and pay part of the line rental.

[cjanderson]

so in effect we are charged £10 to go PAYG?

(as i'd be going PAYG, then porting asap, so take a week i suppose before old sim becomes inactive and i lose the £10)

sneaky :D

[byronsp]

so in effect we are charged £10 to go PAYG?

(as i'd be going PAYG, then porting asap, so take a week i suppose before old sim becomes inactive and i lose the £10)

sneaky :D

That's what they told me, I am going to change down to min tariff and PAC out immediately.

If you are getting a phone from 3, Virgin or one that you ring for PAC it would be a good idea to buy a few days before so you have the new SIM to PAC in on that day.

[cjanderson]

I'm planning on getting a new contract nowish so have phone to be available when old one goes.

what is min tarrif? at present i'm paying £35 a month plus £2 for data 1mb.

[Epoman]

Am I the only one who took up this offer and then failed to claim a single cashback :doh:

[cjanderson]

Am I the only one who took up this offer and then failed to claim a single cashback :doh:

:lol: well its thanks to you, we get these offers :thumbs:

next time, tell you what i'll create a thread, tell people to set subscriptions for it, bump it up each time the claim comes up.

maybe that will work :D

[theambient]

So when's the final bill to send off coming through then?

Am I right in thinking it needs to be the 'last' one?

I hope I havent missed it
:help:

[cjanderson]

i had mine today. well i had a bill so i think its bill 12 as i did get my first one in may.

So final cashback claim to do :thumbs:

[byronsp]

Saved my bill today so will be sending off saturday.

[Chally]

has anyone found a new deal to move to yet?

[freelancer]

has anyone found a new deal to move to yet?

Mobile Rainbow has good deals, but ive heard bad things about them.

CPW and e2save have nothing really, except a 6 month free vigrin sim deal.

[greatwhite]

A question to cjanderson (the original OP), If you can help pls...

I signed the deal last year and getting my cash back on time from Mobile Rainbow. My contract is finishing on 6th of June and I have to give notice to T-Mobile on 6th of May. So my final bill (12th Bill) will come on 13th May and then I'll send it to Mobile Rainbow for the final cash back.

I have seen some good deals at Mobile Rainbow and don't mind signing a new contract after this one runs out (which is only a month away). Can I port my current T-mobile number to a new deal of T-mobile contract which I'll sign from Mobile Rainbow ? T-mobile says that you can not port the number to a new T-mobile deal or what's the best way to do this or pls tell me some tips or tricks....I would appreciate your help or anyone's input into this..

Thanks

[cjanderson]

you can;t port numbers from t-mobile contract to t-mobile contract. Or in fact any say orange to orange contract. you can go contract to pAYG with same people though.

So options are

1) port to another operator - ie not t-mobile
2) port to a free sim card and then back again.

[freelancer]

Has anyone used SIMPLY3G?

They have some cracking 12 month free deals, such as 500 mins and 250 texts and a phone on Vodaphone.

Always wary of small companies due to the fiasco with forward cellular.

[flanders457]

Just phoned to cancel my contract, I was offered 150mins/40txts a month and web'n'walk for £15.50 a month, as i dont make many calls but use the web quite a bit.

Sounds ok to me, but it is for the sim only.

anyone been offered anything better? I could go for another cash back deal and save a bit, but I dont like the look of the terms in the current offers on sites like mobile rainbow.

[freelancer]

anyone been offered anything better? I could go for another cash back deal and save a bit, but I dont like the look of the terms in the current offers on sites like mobile rainbow.


What do you see in the terms that is putting you off?

Im just wary in case company goes into administration.

[flanders457]

What do you see in the terms that is putting you off?

Im just wary in case company goes into administration.

I only had a quick glance but did not like how you have to send 4 bills off instead of 3 with CPW, and you have to use special delivery and only have 15 days.

Not just that but like you said there is always the chance of the small companies going into administration.

[cjanderson]

Well phone switched to PAYG today, so a new deal is being looked for.

t-mobile charge £10 to go PAYG BUT do give you £10 worth of credit on the phone so not all bad. i can request pac code as soon as the phone goes PAYG (sometime later today or tomorrow)

and then a new thread for the new deal :)

[JCTurner]

Had the same experience - dont forget to call them up and switch to their cheaper PAYG pricing plan - the initial one is a rip off - I think the one you want is "Everyone" or something like that with calls at all times charged at 12ppm.

[cjanderson]

don't plan on making any calls in next week or so. just texts i think.

not got text changing it yet. i want to order new contract NOW!!!!!!! have to wait until monday now (not sure Saturday is a good day to order stuff online)

[JCTurner]

Other than the 12 months for 2.99pm on carphonewarehouse with a free V3 on O2 anyone seen any other decent RELIABLE cashback with fare terms ?

[freelancer]

Other than the 12 months for 2.99pm on carphonewarehouse with a free V3 on O2 anyone seen any other decent RELIABLE cashback with fare terms ?

Simply3g have 12 month free deals with vodaphone and up to 500 mins and 500 txts a month.

My parents did it last month. I was wary of them, but have been pretty much assured by people they are a reliable company. So im going to be porting over to that deal myself.

[cjanderson]

looks good but never heard of them before, so no idea how reliable they are.

I got a delete this text type message last night (at midnight) and have deleted and turned phone on and off but nothing has happened. so i assume its still not PAYG? doesn't seem anyway of telling, when i did it with tmobile before i think i got an extra menu item to get balance texts?

And aha, i logged into my t-mobile and it says i am PAYG.

so can get a new contract tomorrow :D

[Andrew70]

Just made my change to PAYG. (Ring T-Mobile and not CPW like I did the first time.)

Initially the guy wanted to invoke a 30 day notice period but I told him others had called thinking that was the case and they'd been told it was unnecessary, and he was quite alright about it.

Their menu system is a labrynth though. I'd recommend just going through to cancellations and sorting it that way but be prepared for the hard sell on other monthly plans to try and keep you.

Luckily my usage was so low they couldn't get near my monthly spend so they conceded quite quickly :)

[theambient]

Im on orange. Called up the other day and the guy said there was a 30 day period. Do you think Ill be able to skip this if I ring up again?

btw Cjanderson, do you know which deal you're going to get? I don't know which company to go for after the smooth time I had with CPW.

[Chally]

Just phoned t-mobile who said that i can't change to pay as you go and my contract finishes 28 may, can't get pac code til then either.....

so anyone any ideas on new ones to try for cash back?

out of interest i've just had e2save tell me their redemption is 45 days and not 30 as marked on their paperwork from previously so got a few more days to get my mum's one in and get money back.

[cjanderson]

got my text today to say they have my claim and all is okay.

And got my final tmobile bill, which just charged for 1 day of new billing period.

New deal is with One Stop Phoneshop (http://www.thedvdforums.com/jump2.php?url=http://scripts.affiliatefuture.com/AFClick.asp?affiliateID=17278&merchantID=1157&programmeID=3329&mediaID=0&aff=future), a CPW subsid, and got a clearance Krzr with 200 mins and 250 texts on a free deal. claim in 5 stages, and have 30 days for each claim. was going to sell the phone but it looks cute so i may not :D

just waiting for number to port over now, as 02 don't give you any number if your doing a port, so can't use it until the number ports over. Not sure if that means contract starts on that date, anything else would be a tad unfair.

[Chally]

did you see they have the Samsung D900 with the 12 month free contract 02 200mins 250 texts. think i'm going for this - even though this is my current phone....

[JD1985]

Saw that offer myself a few days ago and was tempted but put off by the fact that if you miss sending back one of the vouchers (or if it goes missing), the terms state you are then illegible for any outstanding cashback and so I'm a little reluctant about it myself

[cjanderson]

perhaps chat about Onestop in my new thread :)

[flanders457]

anyone had their final cheque yet? i had the text 3 weeks ago, but still waiting :(

[cjanderson]

no, not got. had the 2 texts (1 to say its arrived, 1 to say its all good) a few weeks ago. its usually about a month though. ctually, from above its the 25th so only 2 weeks.

[sokelly]

I've been wainting a few weeks since the txt and no cheque yet. But the cheque did say 28 days from what I remember.

Sean

[moa]

I've been wainting a few weeks since the txt and no cheque yet. But the cheque did say 28 days from what I remember.

Sean


I am also waiting got the txt msgs as you have - so now just wait and see :)

[cjanderson]

cheque arrived :)

weird letter, starts "as you may know, when you took your phone out, you are entitled to a special offer, here it is"

i had to write and ask for it, not like they sent it out of the blue :nuts:

anyway, good deal, all over now :D

lets hope One Stop Phoneshop (http://www.thedvdforums.com/jump2.php?url=http://scripts.affiliatefuture.com/AFClick.asp?affiliateID=17278&merchantID=1157&programmeID=3329&mediaID=0&aff=future) play ball this year :D

[flanders457]

still waiting for mine :(

[sokelly]

My cheque arrived Saturday. Its now safely in my bank account :)

[moa]

Got my cheque as well :clap::clap: Have banked it

[Andrew70]

For anyone else who has stuck with T-Mobile as a PAYG customer, they've announced the following price rises from 30th July:

Everyone plan
Calls up by 25% (12p tp 15p)

Mates Rates plan
Calls up by 60% (5p to 8p)
5 day pass up 50% (£5 to £7.50)

[JCTurner]

My final cheque has just arrived - woohoo !

As for T-Mobile PAYG - when I cancelled I was told by the agent that I would be billed for £10 credit for the switch to PAYG - that has never happened - anyone else had similar ?

Not bothered now as have a new mobile and anyone who might have called now have the new number.

Cheers

JC

[sokelly]

My final cheque has just arrived - woohoo !

As for T-Mobile PAYG - when I cancelled I was told by the agent that I would be billed for £10 credit for the switch to PAYG - that has never happened - anyone else had similar ?

Not bothered now as have a new mobile and anyone who might have called now have the new number.

Cheers

JC

Yeah I was told the same and it never happened. But I went ahead and topped up with £10 myself - which entitled me to free evening and weekend texts which was good.

Sean

[cjanderson]

i got it on my last bill and did get the £10 credit, which was good as it took 2 weeks to port number to new deal :)