reterning a faulty printer to comet ?

[jigger_jay]

i brought the hp deskjet 5740 a little while ago from comet (bout 3 months) and its not being read properly on my computer, and it says its malfuctioned. i havethe recipt will they just simply change it just that ?

[Constantine]

They will probably want to check it out first.

[Bonzo Banana]

Windows is notoriously useless and can randomly decide a usb device has changed and try to re-initialise the driver and muck itself up or get confused with multiple usb devices being connected either simultanously or at different times. So its possible you just have to un-install and re-install the driver of the printer. Most geniune printer faults are on the mechanical side or clogged inkjets. I would suspect your problem is most likely PC related or possibly a poor cable.

[jigger_jay]

i ave been trying it on different ports, and reintalling it/unistalling it to noavail

[Gerrard]

Try it on another PC.

[jigger_jay]

ok, i will try on monday, when my flatmate returns. cheers

[jigger_jay]

well its definetly the printer, i tested it on 2 different pc's.