USB 2.0 problems

[Captain Proton]

I bought a external HD from pc world, Toshiba 320gb, its a USB 2.0 compatable HD. Everything is working fine but it only connects at usb 1.0. It took me like 1 hour to copy 3gb worth of files.

I am running windows xp pro. I reinstalled SP2, i even reinstalled the drivers off my mobo cd. ive unplugged all other usb devices, ive tried plugging into other usb ports.

What else can i try? I was told, as im running win xp i dont need to install any extra drivers. Oh and i have an Asus 8ve-deluxe something mobo.

[budfox]

Maybe your USB ports are only version 1.0

[apintofstella]

Go into Device Manager, then Universal serial bus controllers; if you see the word 'enhanced' then you have usb 2.0 capability - if not you can always get cheap usb2.0 pci cards from ebay.

[PlexShaw]

What make is your mobo?
The OP's post says Asus. An 8VE-Deluxe no less, which I can find no reference to on their website.

[ian turner]

well odds are its an A8E or A8n-E and even if its an A7N8X-E deluxe then its definitely got USB 2.0 on it.
Mind you if he doesn't know what board it is how does he know its running at usb 1 speeds unless xp threw up one of those you are using a usb 2 device plugged into a usb 1 port type messages in the system tray

[PlexShaw]

I reckon it's one of these:

http://uk.asus.com/products4.aspx?l1=3&l2=15&l3=143&model=376&modelmenu=1

Needless to say, it supports USB 2.0.

[Dave h-j]

I have a similar problem with an Asus K8N-E Delux. Although this board has 8 USB2.0 ports, only 4 are built-in (round the back, the rest are via headers on the board) and these 4 ports will only run at USB1.

I can get USB2.0, but I had to connect up the front ports to the headers. I've nothad the time to really investigate, but it might be the same sort of problem you have..

[Captain Proton]

Its the A8V-E Deluxe mobo and it says Enchanced too.

Would this solve any and all issues?

http://www.komplett.co.uk/k/ki.asp?sku=303795&cks=SER

[Faythur]

I doubt it as all hubs feed off a socket on the PC, so if you are not getting full USB 2.0, then the hub won't get it either.

In that sort of scenario, a PCI card is best for extra USB sockets, although in your case, you should definitely be OK as your mobo should have USB 2.0 as standard. http://www.komplett.co.uk/k/ki.asp?sku=109140&cks=SER

Have you had a look in the BIOS to see whether it [USB 2.0] needs to be 'turned on' there?

Or, have you tried unistalling all USB controllers from Device Manger, rebooting and letting Windows reinstall them automatically?

I also assume you are connecting your device directly to the PC [by USB] and not through some sort of extension lead or the like? Some leads seem to cut down the amount of 'available power' in some cases and require a 'direct' connection. My Garmin i3 does that for example otherwise it won't connect.

HTH :)

[synkronos]

I know that in my mobo BIOS there is s setting to turn USB2 mode on or off. It's a standard Award BIOS so I would guess that that's a fairly common option.

[compa]

I had a similar problem recently with a usb2 hub & pci card I fitted to a windows 2000 pc the chipset for the usb pci card was a ali chipset.
After digging about on the MS website I found that the native xp & 2000 drivers did not support this chip set ! (driver supplied on disc was useless)

I changed the pci card for a via chipset & I got usb2 speeds for my Icybox external h/d.

If you find its a ali chipset I understand there is a ali user and support site that you can d/l a driver that cures the problem (pc shop advice after changing the card)


:suspect:

[ian turner]

similar problem (http://hardware.mcse.ms/archive69-2005-8-227584.html)

Motherboard review mentioning problem (http://www.xbitlabs.com/articles/mainboards/display/asus-a8ve-deluxe_6.html)

Seems to be a problem with the southbridge version

[Captain Proton]

I uninstalled all teh USB controllers from device managers, and when i connect the Ex-HD it says unknown device lol. In BIOS all usb options are enabled.