R1 Gone In 60 Seconds will no longer play!

[Jon Weaver]

Almost exactly a year ago, I bought Gone In 60 Secs whilst in New York.

I watched it early this year and then it was filed in my collection.

Last week a friend borrowed it, but complained that it gave a 'parental control' error on his Matsui DVD player.

I immedatly assumed that it was a bug on the Matsui, but when I got it back, I found that I could't play it on my Pioneer 545 either.

On both machines, it plays a short 'Touchstone' logo and then locks up.

I then tried the disk on my old Samsung 709 and it won't even mount...

Finally, I tried it on my PC DVD drive and it can't read it at all.

Looking at the disk, shows so stains ,which look a little like water marks inside the disk.

The disk is clearly faulty, but I don't know how this could happen when it worked OK once.

Does anyone know if there is a way to get R1 disks exchanged? I guess that even if I contacted the distributer in the US, they won't help as it was never destined for the UK.

Does anyone know how this could have happened and what I can do.

I am worried that if its happened on this one disk.. It could happen on any of them.. I don't know about you, but I buy my DVDs because I assumed that they would last forever (well almost).

[George vader]

The disc is trying to tell you something..........:D

[Sonick]

Maybe your mate scratched it, have you cleaned the disc

[tinder]

Looking at the disk, shows so stains ,which look a little like water marks inside the disk.



....sounds like 'laser rot'...here, have a link;) laser rot link (http://www.mindspring.com/~yerington/)

[Ragnar]

You sure your "mate" didn't swap it with a dud one he had received.:D

[Jon Weaver]

Certainly isn't scratched.

I was worried that it could be laser-rot. If it is, then whats the chance of other disks in my collection being affected.

Its unlikely that it was swapped for a duf copy, but not impossible.

So, has anyone ever had any success getting a R1 film swapped, when purchased from over seas..

What about directly from the US distributer?

I guess that I could say that I bought it when I lived in North America and have since moved to the UK..

[Jimmyboy]

Your friend may have placed the disc in an unsuitable place, such as in the glove box overnight or near a radiator.
This could cause damage to the disc without showing any signs.

[GuyMH]

Why don't you just write this one off to experience and replace it with the R2 in the January sales if you're that bothered about it?

[Jon Weaver]

Heat may be the key to the problem, as its been only been played on a Samsung 709 which runs notorously hot!

Of often used to take the disk out and find it almost too hot to touch.

If this disk could be damaged by heat, I am obviously worried about others in my collection which could stop working at some point.

I probably won't bother replacing the film, as its crap.. But, I payed for it and if possible I would liket to get it exchanged.

I will try and track down 'touchstone' this week and see if I can blag something

[GarethH]

I try not to let friends borrow my discs. Knowing my friends, they come back all scatched and probably have been used as coasters. I've current got my Sixth Day and Meet the Parents on loan to my friends, I doubt they will work when they come back. I'll never lend my DVD's out again! ************!