DVD Pacific - Any good still?

[TopCat]

Has anyone used DVD Pacific recently? I am thinking about getting the complete Friends DVD set (£100) but its a lot of money so I wanted to know if there service is good and if they are 'customs friendly'.

Thanks

[Capricorn One]

Has anyone used DVD Pacific recently? I am thinking about getting the complete Friends DVD set (£100) but its a lot of money so I wanted to know if there service is good and if they are 'customs friendly'.

Thanks


I'm still ordering and receiving dvds from them. If there was a rating system these guys are 5 stars (out of 5!).
Bear in mind though you will get shafted by Gordon's cronies for about £20 on your £100 order.

[jacquesbrel]

just don't order when a hurricane is imminent in the Florida region

[Nebiroth]

Yep, they are excellent. Very prompt and wonderful customer service.

They fulfill their legal obligation to correctly declare the proper value of items on their packages. :n0rty:

For sets with a large number of discs, you might want to consider Amazon; though their initial shipping charge is higher, I think they count boxsets as single items, whereas Pacific (whose "per package" initial charge is lower) will charge per disc.

I believe that they limit the size of packages that can be sent by standard surface mail - something to do with USPS rules. So you might have to use a courier method - no bad thing for something this expensive IMHO. Amazon don't have anything about this, so I guess they don't have a limit on any shipping method.

One way to check is to go through the order process and see what the total comes to before clicking on the final "place order" button.

[Jez]

I use Dvd Pacific instead of Dvd Soon now, i have chosen surface mail recently and its come just as quick as the next more expensive one up option.

Lloyds charge me £1 so only use when its gonna be more than quid cheaper than anywhere else :lol:

[beeleebme]

DVD Pacific are still the best out there when all considerations are taken into account, i.e. service, price, range, delivery time and handling of problems if they arise.

[mufflator]

They are not customs friendly. Both of my recent orders have been stung.

[rsykes2000]

On the converse, none of my recent orders have been stung, although they've been for 30 pounds each or so, so not huge. Very happy with Pacific though, good prices, decent quick delivery.

[Capricorn One]

On the converse, none of my recent orders have been stung, although they've been for 30 pounds each or so, so not huge. Very happy with Pacific though, good prices, decent quick delivery.

Sounds as if 'norf' may be a relatively customs friendly zone. Here in 'the sawf' very little gets past the busy bodies at Mount Unpleasant. I assume your boxes were correctly labelled by dvdpacific? Perhaps I need to get a shipping address up your way?!!!

[Nebiroth]

ALL imported packages are processed through Mount Pleasant, regardless of where in the UK they are addressed to.

It is quite irrelevent as to where you live in the UK.

If you don't get charged it is by luck.

[TopCat]

So can anyone recommend a 'customs friendly' place? who is best to use now that DVD Soon and DVD Pacific are no longer 'customs friendly. ?

[malcy]

Speed of delivery has improved. Got a couple of DVDs yesterday in only 8 days using the cheapest shipping option.
Everything I get from them has a customs inspected stamp, so not customs safe.

[Nebiroth]

I noticed that - surface mail seems to have really speeded up. I gotmy stuff within a week of mailing.

As to "customs friendly" the Revenue have warnings about using stores that deliberately make false declarations. It is tax evasion. And you, the importer, are the one (in the eyes of the law) responsible for ensuring that declarations are correct.

Don't forget they are empowered to open and inspect any package, and will impose a value if they think the declaration is falsified - that is, if they don't seize the goods and prosecute you. They will take a particularly dim view if the store is well known for (or advertises) it's "customs friendliness".

They are well aware of the huge DVD import business, and all the well-known suppliers.

I quote, from their website..

Note: Some unscrupulous overseas suppliers openly advertise on the internet, or on their web-sites that they will deliberately either misdescribe items or underdeclare their value in order to evade customs charges that are legally due on importation. You should be aware that although the foreign sender may have completed the customs declaration form on the parcel you are regarded (in law) as the importer of the goods and responsible for the information on the declaration, and any customs charges that may be due. This means that if you purchase goods from these suppliers and the declaration is found to be false or misleading you may be liable to financial penalties or criminal prosecution. Furthermore the goods themselves will be liable to forfeiture. It is in your own interests to ensure Customs declarations are completed properly.

I don't think it's worth the sake of a few quid! :oh-hum:

However, there is nothing wrong with using places that break up multiple item orders and ship things separately to keep packages under the limit, a very common practise amongst Jersey based stores. Or of course, from customers planning their purchases and shipping methods so as to not breach the £18 limit.

[mufflator]

I'd like to see them successfully penalise or prosecute someone because a store they bought some DVDs from made a false declaration. Unless they can prove you knew about it beforehand and were deliberately evading taxes they can get stuffed.

There is only one remaining customs friendly place I know of, but I do not wish to publish their name as I am aware that HMCE start threatening any company they hear are doing this.

[Nebiroth]

I'd like to see them successfully penalise or prosecute someone because a store they bought some DVDs from made a false declaration. Unless they can prove you knew about it beforehand and were deliberately evading taxes they can get stuffed.



Yeah but get the bit about it being your responsibility to ensure the declaration is accurate...


Oooerr. I'll be shouting I am not a number! I am a free man! next!