rnurse
21-07-2004, 19:52
A word of warning to those with current/recent orders at Dell outlet - check your bank statements thoroughly! I was charged twice for an order I placed last week - once just after it was placed, and again on the day of despatch! With previous orders, the money wasn't taken from my account until despatch - it appears that this time instead of putting a hold on the funds during order processing, they withdrew the money.
To their credit, Dell appear to have sorted it out quickly and are refunding the money, though it'll take 4-5 days for it to get back to my account :mad:
Then, having placed another order yesterday, I notice today that the money for this one has gone from my account already.... Deja vu?
And to top it all, I've just received a confirmation email for an order I didn't place (and its not even a bargain!)....
Am I the only one having problems with Dell's order system at the moment? I've been dealing with them problem-free for almost a year, and now all this in a week :brickwall
To their credit, Dell appear to have sorted it out quickly and are refunding the money, though it'll take 4-5 days for it to get back to my account :mad:
Then, having placed another order yesterday, I notice today that the money for this one has gone from my account already.... Deja vu?
And to top it all, I've just received a confirmation email for an order I didn't place (and its not even a bargain!)....
Am I the only one having problems with Dell's order system at the moment? I've been dealing with them problem-free for almost a year, and now all this in a week :brickwall