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mpk200
01-12-2002, 12:46
just had a new tube in my Toshiba 82zd16b as my daughter scratched the screen.The engineer came out to inspect the damage and said it would cost at least £700 plus to repair i.e new tube needed.
Insurance company rang me and said it would be repaired as the quote they received from the repair company was just under £400.I queried this and they said that the must have got a special offer or clearance line from toshiba on tubes.I rang the repair company to make sure it was a genuine toshiba tube and they said it was.Tv delivered Friday asked again that was it a genuine tube he said it was all fine and dandy except if i look through the vent grills on the back of the tv there is a Phillips sticker on the tube.

So is this the norm or are they trying to rip me off!

Help please before i start my complaint procedure tomorrow.

Thanks
Mike

Keith
01-12-2002, 13:52
I wouldn't be too alarmed. Common practice for manufacturers to use tubes from other companies in certain models of set.

My Philips set has a Panasonic tube.

Anyway,Philips are better than Toshiba :p :D

Quey
01-12-2002, 20:53
My hitachi's got a Philips tube in it :)